Portfolio Administrator – Cape Town, Northern Suburbs

Portfolio Administrator – Cape Town, Northern Suburbs South Africa’s #1 Property Investment Company, is looking for a Portfolio Administrator to join their team in Cape Town. To qualify for this position, you need: NQF 4 or working towards completing your NQF 4 At least 2 years of experience in a similar position Experience with rentals Experience with PayProp Great administrative skills Excellent communication skills and telephone etiquette You will work predominantly on the following programs: Red Rabbit, Payprop, Excel, Google docs Functions and responsibilities Monthly list to team on tenants that are vacating on allocated portfolio Send Vacating checklist to all tenants who give notice on allocated portfolio Attend AGM’s on allocated blocks in person or via zoom Monthly walk around blocks managed and report to managing agents on findings – follow up on items that need to be attended to Receive rental application and open file on laptop, prepare all docs Upload lease to payprop and debit order form Create property, create tenant and create invoices on payprop. What accounts are we paying for the Landlord? Have the accounts redirected to the company and ensure the correct amounts are paid every month. Monthly statements to Landlord Monthly statements to tenants and invoices Attend to monthly reconciliation of rental payments on allocated portfolio Attend to monthly account payments for Landlord Attend to Deposit refund payments within 14 days Load deposit processing fee on deposit refunds Follow up on tenants in arrears as per strict process LOD on 4th of every month Investors to be kept updated on late payments at all times Have an action plan in place to collect arrears Eviction instructions to be handed to attorneys o.b.o owner if requested Download contracts expiring from payprop according to 40/80 rule, negotiate renewals accordingly and ensure all invoices have been loaded When warning letters are received by Body Corporate, send to tenant and keep track that it is followed up on Attend to problems with water and electricity accounts Maintenance on the portfolio: Portfolios are split to a maximum of 350 properties per person Each Portfolio administrator will have a list of approved contractors that they will work with Each contractor will sign a service level agreement (SLA) which must be adhered to Attend to all maintenance and exit inspection maintenance on allocated portfolio Please submit your CV, Recent picture of yourself and salary expectations to Gypsy on recruiter@servicesolutions.co.za

To apply for this job email your details to recruiter@servicesolutions.co.za.